Provider education for enhancing efficacy and efficiency in goals of care discussions for seriously ill patients. Save time. Reduce stress. Improve satisfaction.

Improving process and reducing stress.

As an organization, can you ensure that your providers and staff communicate options for care during serious illness or at end of life with empathy and clarity? Will your system and processes support you in doing that work?

I am a physician with a diverse background and I have been working as an advocate, advisor, and consultant since 2009. I strive to help organizations create and utilize pathways that lead to better care: care that is right for unique individuals, care that supports personal, professional and organizational values, care that minimizes the chances of anxiety, confusion, and regret.

Services

Strategic planning for advance care planning initiatives.

Curriculum development for advance care planning, palliative care, and related content areas.

Staff and provider education on advance care planning, ‘Orders for Life-Sustaining Treatment’ (like the California POLST form). Webinars, presentations, workshops.

Communications training for providers needing to discuss goals of care or end of life with patients and families.
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Education and implementation planning for best practices using any ‘Orders for Life-Sustaining Treatment’ forms (Ca. POLST and others.)

People who have attended Lael’s training workshops say:

Love your energy & enthusiasm.

Lael was very engaging, encouraging passion in the participants.

Quite knowledgeable and articulate.

Very well done!! Passionately taught!

Dynamic speaker. Kept us engaged.

I was amazed at her stamina in holding the room’s attention.

What a fantastic speaker! I thoroughly enjoyed today and learned so much! Thank you!